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Irham Taufik, Muhammad and Yogaswara, Yogi and Koesworodjati, Yudhi (2023) MODEL HUBUNGAN CUSTOMER RELATIONSHIP MANAGEMENT DAN KUALITAS PELAYANAN TERHADAP KEPUASAN SERTA DAMPAKNYA TERHADAP LOYALITAS DONATUR DI LEMBAGA FILANTROPI XYZ. Thesis(S2) thesis, UNIVERSITAS PASUNDAN.