RESTY ISMAWANTI, NPM : 198080006 (2022) POLA KOMUNIKASI PIMPINAN PADA PT TELEKOMUNIKASI INDONESIA DIVISI REGIONAL III JAWA BARAT. Thesis(S2) thesis, PERPUSTAKAAN PASCASARJANA.
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Abstract
a state-owned enterprise (BUMN) engaged in information and communication technology (ICT) services and telecommunications networks in Indonesia. The ability to communicate with a leader is an important role because a leader will face a variety of individuals with different dispositions and backgrounds. Communication carried out by the leader can be in the form of instructions or orders, suggestions, guidance, instructions, advice or criticisms that are constructive in nature. Therefore, researchers are interested in taking the title of "Communication Patterns of Leaders at PT Telekomunikasi Indonesia Regional Division III West Java. The research method used is a qualitative descriptive study. Work on qualitative descriptive studies includes an overall different situation. In making observations of activities, researchers interfere in the world of the subject to be investigated. This research tries to answer about how is the Communication Pattern of Leaders at PT Telekomunikasi Indonesia Regional Division III West Java? How is the Pattern of Informal Communication of Leaders in PT Telekomunikasi Indonesia Division. This study shows that in 1). Formal communication. upward communication flows from the lowest level, namely staff / employees to the highest level, namely leaders, the flow of messages containing work reports and problem solving, b. communication to the bottom flows from the highest level, namely leaders to staff / employee levels, message flow contains job instructions and other information regarding staff/employee performance, c. horizontal communication flows between the aligned/equal, message flow contains information exchange, coordination problem solving, conflict resolution and 2). Informal communication patterns in PT Telekomunikasi Indonesia Regional Division III West Java, more face-to-face / in person, than using mobile media. Informal communication occurs outside of working hours, the flow of messages contains the exchange of information about work and problem solving that occurs at PT Telekomunikasi Indonesia Regional III West Java. Keywords: Communication Patterns, Leaders, PT Telekomunikasi
| Item Type: | Thesis (Thesis(S2)) |
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| Subjects: | RESEARCH REPORT |
| Divisions: | Pascasarjana > S2-Ilmu Komunikasi 2022 |
| Depositing User: | Mrs Lusiawati - |
| Date Deposited: | 10 Aug 2022 04:34 |
| Last Modified: | 10 Aug 2022 04:34 |
| URI: | http://repository.unpas.ac.id/id/eprint/58337 |
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