“The Efforts of Ecotourism Perum Perhutani to Provide Good Service for Visitor in Kawah Putih” SellyAgliani 117010057

SellyAgliani and Herman Hovman and Husni Thamrin (2016) “The Efforts of Ecotourism Perum Perhutani to Provide Good Service for Visitor in Kawah Putih” SellyAgliani 117010057. Skripsi(S1) thesis, Sastra Inggris.

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Abstract

The paper entitled “The Effort Ecotourism Perum Perhutani to Provide Good Service for Visitor in Kawah Putih”. It is written to be submitted to the English Department, Pasundan University. The content of the paper discussed about Perum Perhutani efforts to increase visitors. In this research the writer used qualitative method. The data is taken from the result of interview and observation. The writer has given a limitation to the problems with three research problem. They are based on the research, the activities of employee in Kawah Putih of South Bandung is to give best service to visitors. The contents of, greeting, grooming, presenting, body language, language proficiency. From the research, and data colletion the writer has made some conclusion related to the research. Keywords : Ecotourism, employee training, strategic planning marketing of tourism

Item Type:	Thesis (Skripsi(S1))
Subjects:	S1-Skripsi
Divisions:	Fakultas Seni dan Sastra > Sastra Inggris 2015
Depositing User:	oman rohman
Date Deposited:	12 Oct 2016 14:05
Last Modified:	12 Oct 2016 14:05
URI:	http://repository.unpas.ac.id/id/eprint/13744

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