Items where Author is "LENA LIA NAPITUPULU, NPM : 148 020 096"

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LENA LIA NAPITUPULU, NPM : 148 020 096 (2016) PENGARUH KUALITAS PELAYANAN TERHADAP NILAI PELANGGAN DAN IMPLIKASINYA PADA KEPUASAN (Suatu Survei Pada Pasien Rawat Jalan Poliklinik Santosa Hospital Bandung Central). Thesis(S2) thesis, UNPAS.

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