ANALYSIS MEASURING MATURITY LEVEL OF INTEGRATED INFORMATION SYSTEM BY USING COBIT FRAMEWORK 4.1 (STUDY CASE: THE EDUCATIONAL ADMINISTRATION SUBDIVISION, FACULTY OF ENGINEERING PASUNDAN UNIVERSITY)

Abdulkadir Hassan Mohamud, NPM. 118212051 (2013) ANALYSIS MEASURING MATURITY LEVEL OF INTEGRATED INFORMATION SYSTEM BY USING COBIT FRAMEWORK 4.1 (STUDY CASE: THE EDUCATIONAL ADMINISTRATION SUBDIVISION, FACULTY OF ENGINEERING PASUNDAN UNIVERSITY). Thesis(S2) thesis, UNPAS.

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Abstract

Organizational or management want to information systems applied to run well, so it requires the user to receive the information system is implemented. Information system which was poorly received by the user will become an obstacle to the success of information systems applied. The study was conducted to analysis measuring maturity level of user service of Integrated Systems on Faculty of Engineering Pasundan University especially in the Educational Administration subdivision. SITU Akademik is a designation for Academic Integrated Information System that has been built by the University of Pasundan and is one of the four sub-systems The study was conducted using an interview, questionnaire standard from COBIT (Control Objectives of Information and related Technologies is a framework created by ISACA for information technology (IT) management and IT governance. It is a supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. And it is an open standard for control over information technology which aims to measure and assess the level of IT Maturity on the Educational administration subdivision. In this research the author wants to audit the maturity level of IT in the Educational Administration subdivision faculty of engineering, Pasundan university by using COBIT Framework 4.1 on the domain process Delivery and support which has 13 processes but this research based on according to business goals (4) to IT goals (23) which consists of 4 processes of Delivery and Support such as DS3 (Manage Performance and Capacity) DS4 (Ensure Continuous Service) DS8 (Service Desk and Incidents) DS13 (Manage Operation) to measure the maturity level. Keywords: Analysis the Measuring Maturity Level, COBIT Framework 4.1,

Item Type:	Thesis (Thesis(S2))
Subjects:	S2-Thesis
Divisions:	Pascasarjana > S2-Manajemen 2013
Depositing User:	asep suryana
Date Deposited:	21 Mar 2016 03:31
Last Modified:	21 Mar 2016 03:32
URI:	http://repository.unpas.ac.id/id/eprint/974

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